No, Guest Checkout is an option you can choose from the shopping cart. But if you want to be able to check the status of your order or see the account details we recommend creating an account (this should link to: http://goodpeople.com/users/new )to save your purchase info.
Visa, Mastercard, American Express, PayPal
Each Merchant is responsible for handling their own returns. You need to contact the seller of the item that you would like to return. If you are unable to do so, email us at email@example.com
Sure, if it’s within 30 days of your purchase feel free to email us at firstname.lastname@example.org and we’ll refund you the difference
On the last step of the Checkout Process, there is a place to enter your code at the bottom of the page. It should appear just below the shipping information. Enter the code exactly as it’s written.
During checkout, you will have the option of selecting the speed of delivery. Normally our merchants need at least 2 days to get your purchase packaged and Does GoodPeople offer coupons?ready to be shipped. We know...that’s longer than Amazon! But we’re not robots and our products are shipped by humans just like you.
International shipping is available to all of our Merchants, but it is up to them to decide where they want to ship. If you find out your country is not currently available, please email us at email@example.com and we’ll look into it for you.
Yes, we regularly offer coupons through promotions and on social media. Follow us on FB, Twitter, Insta, and Pinterest to find some deals. Or you could email us at firstname.lastname@example.org and tell us a funny joke or a good story. That would probably do the trick!
International shipping is available to all of our Merchants, but it is up to them to decide where they want to ship.
a. During most business hours, live chat is available from the red tab in the bottom right corner of the site.
i. email@example.com for general customer service
ii. firstname.lastname@example.org for brands, non-profits & partnerships
iii. USA: Founder-Mike Elberts email@example.com
i. USA: 1-415-496-5442
During most business hours, live chat is available from the red tab in the bottom right corner of the site.
If you want to mention someone in a post or a comment, you use the “@” symbol with the correct username. This allows you to link other users, brands, & non-profits to your content. When you type an “@ symbol” a list of users that you follow will drop-down and auto-populate as you type characters. You can mention users that you are not following, but they will not auto-populate as you type their name.
You can change the network of the platform by selecting the country flag of the network you want to view. This is can be found in either the header or the footer.
First, fill out our Brand Application Form. This step allows us to maintain the integrity of our community and to welcome brands that share our passion for the active lifestyle, innovation and sustainability.
After you are accepted to the GoodPeople Merchant Program, you will use our Brand Admin Panel to upload your product information -- including pictures, pricing, color and sizing -- to your store. Then users can browse your products and make purchases like any other online store. We’ll also work closely with you to create your profile, using existing social media content.
When your products are sold on GoodPeople, we take the customer’s payment for the product price, sales tax and shipping. At the end of the month, we pay you through PayPal using just your email address. At this time, you’ll receive an invoice detailing sales, tax and shipping. If you prefer, we can pay you by credit card or check instead.
Inventory and shipping can both be managed from the Shop Admin panel. We have Account Managers that are available to help you with this but you have complete control over your shop. Our brands drop ship products directly to buyers. Once a customer makes a purchase, we take the payment and send you an email with the details of the order. A link in the email send you to a page where you can print a label and ship it off.
We offer support via online chat and we’re happy to help resolve issues, but brands are ultimately responsible for processing returns and other customer service issues.
Through our innovative marriage of content and commerce, users are spending more time on GoodPeople that most other e-commerce sites. We work to strengthen your relationship with your customer, and we understand that it’s not always about the lowest price. Authenticity is an important part of your brand as is the trust you’ve established with customers, so we let you decide which products to stock in your store, as well as how to price them.
Because GoodPeople is a community built around shared interests in sustainability and an active lifestyle, your branding efforts will be better targeted. Share posts on both Facebook and GoodPeople to have a megaphone to the masses and a direct line to your target customer.
It couldn’t be easier. Mouse over any post on your feed or profile without clicking, and the social media sharing buttons will appear. Click on the Facebook button and choose a page on which to post it. Keep in mind that when GoodPeople content appears in a pop-up, the social media buttons will appear next to the comment box.
This is controlled in the Account Settings which can be accessed from the dropdown arrow next to the profile icon in the top right corner. All desired Admins must have a personal GoodPeople Account to be added as an Administrator.
It is up to the Merchant how they would like us to charge Sales Tax and this can be controlled through the Shop Admin.